How to Place an Order on Our Website

Follow these steps to place an order on Aleaz Perfumes:

1. Visit our website at www.aleazperfumes.com and browse the products you like. Select your desired quantity and click ‘Add to Cart.’
2. You can either ‘View Cart’ or proceed by clicking ‘Checkout.’
3. Enter your Billing Details.
4. Place your order.

Please note that we are currently delivering within the UAE only.

Enjoy your shopping with Aleaz Perfumes!

What Should I Do If the Item I Want Is Out of Stock?

At Aleaz Perfumes, we rarely run out of stock due to our manufacturing capacity of approximately 125 million pieces annually. However, in the unlikely event that a product is unavailable, please email us at info@aleazperfumes.com or WhatsApp us at 03295400016.

Delivery Information

• Where Do You Deliver?
  We deliver to all regions across the United Arab Emirates.

• Do You Offer International Delivery?
  While we are not currently offering international shipping, we are working to expand our logistics solutions and plan to provide this service soon. Stay tuned for updates!

Order Tracking

Your order will be delivered by the expected delivery date provided at checkout. This date represents when you can reasonably expect your order to arrive at your chosen address.

When Will I Receive My Order?

Orders are typically delivered within 2-3 working days. Please note that delivery times are estimated and subject to order approval and acceptance.

Delivery Charges

• Free delivery for all orders over AED 99.
• For orders below AED 99, a standard delivery fee of AED 10 applies.

Payment Methods

Currently, we accept only Cash on Delivery (COD).

Enjoy your shopping!

VAT and Currency

• Is VAT included in your prices?
  A 5% VAT is added to all product prices as per government regulations.

• Which Currency Do You Accept?
  Payments are processed in AED (United Arab Emirates Dirham).

Returns & Exchanges

How to Exchange a Product

1. Log into your account.
2. Navigate to “My Orders.”
3. Select the option to return the item.

Once our courier service collects your return and it reaches our facility, we will ship your exchange item within 3 working days.

Exchange Conditions:

• Exchanges must be requested within 7 days of receiving the order.
• Products must be returned in their original, unopened packaging, including any accessories and promotional items.

Enjoy your shopping with Aleaz Perfumes!

Return Notice Period

Returns can be requested within 7 days of receiving your order.